Universal Hardware Light Duty Commercial Passage (Hall/Closet) Knob, UL 3-Hour Fire ANSI Grade 2, Satin Chrome Finish (Model: UH40051) Condition: Lot of 5 – New Lot #: UH40051_5 We DO NOT accept returns for items, unless it is found to be faulty. If this is the case, please message us. Please understand we are a liquidation warehouse so our items consist of brand new overstock, used items, damaged box items. Packaging may not be perfect. We try to describe everything as accurately as possible – but we are human and do make mistakes! If we make a mistake, we will correct it! PLEASE VERIFY SIZE, FITMENT, ECT BEFORE PLACING AN ORDER! IF YOU NEED TO CANCEL AN ORDER PLEASE OPEN A CANCEL REQUEST – DO NOT MESSAGE US TO CANCEL AN ORDER.